Shared Team

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  • Cost Efficiency
    Cost Efficiency
    to Reduce IT Spending Without Sacrificing Quality
  • Continuous Monitoring
    Continuous Monitoring
    to Keep Your Infrastructure Running Smoothly 24/7
  • Scalable Support
    Scalable Support
    to Adjust Services As Your Business Grows
  • Multi-Client Optimization
    Multi-Client Optimization
    to Share Expert Resources Without Losing Reliability
What’s Included in the Shared Team Plan?
  • 24/7 Hosting Support
  • Basic Server Management
  • Standard Communication Channels
  • Resource Usage Monitoring
  • Basic Infrastructure Optimization
  • Security Checks
Shared Team: Cost-Effective Support Across Multiple Clients

Our Shared Team is composed of skilled engineers and support specialists who manage multiple clients simultaneously. This model is perfect for startups, small-to-medium businesses, and projects with predictable support needs. You get professional support coverage for your hosting infrastructure, while only paying for what you use.

Who Is the Shared Team Right For?
    • Startups and early-stage businesses with small IT teams or no technical staff.

    • Companies using standard hosting setups without complex DevOps or enterprise-scale needs.

    • Website owners and developers who need reliable support but don’t require dedicated engineers.

    • Security Checks – Regular updates and guidance on basic protection for your hosting environment.

    • Digital agencies managing multiple client sites with general hosting tasks.

You get consistent technical assistance, proactive monitoring, and scalable support options — all within a budget-friendly framework.

Benefits

Unveil the advantages of partnering with us

  • Cost Efficiency
    Cost Efficiency

    With the Shared Team model, you gain access to expert-level support without the expense of hiring or maintaining a full-time technical team, making it ideal for budget-conscious organizations.

  • Continuous Monitoring
    Continuous Monitoring

    Our team monitors your servers and systems around the clock, responding to incidents and alerts quickly to minimize downtime and ensure optimal performance.

  • Scalable Support
    Scalable Support

    As your hosting environment becomes more complex, you can transition smoothly from the Shared Team model to Semi-Dedicated or Dedicated Team support without disruption.

     

  • Multi-Client Optimization
    Multi-Client Optimization

    Our Shared Team is trained to efficiently manage multiple client environments using standardized protocols and tools, ensuring consistent support and fast issue resolution.

  • Cpanel
  • cogent
  • hurricane electric
  • juniper networks
  • Level communications
  • Microsoft
  • Ripe NCC
  • Supermicr
FAQ - Shared Team

Find answers to your questions

  • How much can I realistically save with a Shared Team compared to hiring in-house IT staff?
  • Will I get slower response times since the team handles multiple clients?
  • What happens when my business outgrows the Shared Team model?
  • Is the Shared Team suitable for my specific type of business?
  • What exactly does my Shared Team handle on a daily basis?
How much can I realistically save with a Shared Team compared to hiring in-house IT staff?
  • The Shared Team model provides expert-level support without the expense of hiring or maintaining full-time technical staff, making it ideal for budget-conscious organizations. Instead of paying salaries, benefits, and training costs for dedicated IT employees (which can easily cost $80,000+ annually), you get access to skilled engineers and support specialists who manage your infrastructure alongside other clients. This dramatically reduces your IT spending while maintaining professional support coverage for your hosting infrastructure.
  • The Shared Team model provides expert-level support without the expense of hiring or maintaining full-time technical staff, making it ideal for budget-conscious organizations. Instead of paying salaries, benefits, and training costs for dedicated IT employees (which can easily cost $80,000+ annually), you get access to skilled engineers and support specialists who manage your infrastructure alongside other clients. This dramatically reduces your IT spending while maintaining professional support coverage for your hosting infrastructure.
Will I get slower response times since the team handles multiple clients?
  • While our Shared Team manages multiple clients simultaneously, they use standardized protocols and tools for efficient multi-client optimization, ensuring consistent support and fast issue resolution. You still receive 24/7 monitoring with quick incident response to minimize downtime. The team is trained specifically for this model, so you're not getting subpar service—you're getting professional support that's optimized for cost-effectiveness without sacrificing reliability.
  • While our Shared Team manages multiple clients simultaneously, they use standardized protocols and tools for efficient multi-client optimization, ensuring consistent support and fast issue resolution. You still receive 24/7 monitoring with quick incident response to minimize downtime. The team is trained specifically for this model, so you're not getting subpar service—you're getting professional support that's optimized for cost-effectiveness without sacrificing reliability.
What happens when my business outgrows the Shared Team model?
  • One of the key advantages is scalable support—as your hosting environment becomes more complex, you can transition smoothly from Shared Team to Semi-Dedicated or Dedicated Team support without disruption. This makes it perfect for startups and growing businesses who want to start cost-effectively but know they'll need more intensive support later. You're not locked into a model that won't grow with you.
  • One of the key advantages is scalable support—as your hosting environment becomes more complex, you can transition smoothly from Shared Team to Semi-Dedicated or Dedicated Team support without disruption. This makes it perfect for startups and growing businesses who want to start cost-effectively but know they'll need more intensive support later. You're not locked into a model that won't grow with you.
Is the Shared Team suitable for my specific type of business?
  • The Shared Team is perfect for: startups and early-stage businesses with small IT teams or no technical staff; companies using standard hosting setups without complex DevOps needs; website owners and developers needing reliable support without dedicated engineers; and digital agencies managing multiple client sites with general hosting tasks. If you have predictable support needs and use standard hosting configurations, this model fits perfectly.
  • The Shared Team is perfect for: startups and early-stage businesses with small IT teams or no technical staff; companies using standard hosting setups without complex DevOps needs; website owners and developers needing reliable support without dedicated engineers; and digital agencies managing multiple client sites with general hosting tasks. If you have predictable support needs and use standard hosting configurations, this model fits perfectly.
What exactly does my Shared Team handle on a daily basis?
  • Your team provides comprehensive coverage including 24/7 hosting support, basic server management, resource usage monitoring, basic infrastructure optimization, and regular security checks with guidance on protection. They monitor your servers around the clock, respond to incidents and alerts, and provide continuous monitoring to ensure optimal performance—all through standard communication channels for consistent technical assistance.
  • Your team provides comprehensive coverage including 24/7 hosting support, basic server management, resource usage monitoring, basic infrastructure optimization, and regular security checks with guidance on protection. They monitor your servers around the clock, respond to incidents and alerts, and provide continuous monitoring to ensure optimal performance—all through standard communication channels for consistent technical assistance.
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